Looking for supply chain management services for global logistics?
If your supply chain is stretched across vendors, borders, and modes, the handoffs are where cost and lead time slip. Zenith Eclipse Co coordinates sourcing, vendor execution, freight, customs, and last‑mile under one accountable program—so you reduce chaos, protect ETD/ETA targets, and scale with confidence.
- Control tower planning: demand signals, S&OP alignment, capacity and inventory buffers
- Supplier onboarding, PO/VMI support, and vendor scorecards
- Transportation management across ocean, air, rail, trucking, and multimodal
- Customs & trade compliance: HS codes, origin, licenses, and DDP scope where required
- Warehousing, fulfillment, and FEFO/lot tracking for tighter inventory control
- Real-time visibility with KPI dashboards and optional EDI/API integrations
Request a Quote
Contact Us
Service overview
Supply chain management connects planning and execution end to end—especially when you’re managing multiple origins, frequent shipments, and compliance-heavy destinations. Our 4PL approach blends logistics expertise with program governance and visibility, helping you lower total landed cost, shorten lead times, and stabilize service levels through peak season, disruption, and growth.
What we handle
Planning & control tower
- Demand planning inputs and S&OP alignment support
- Capacity planning and inventory buffer strategy
- Milestone governance, exception triage, and escalation paths
Supplier management
- Supplier onboarding and operational readiness
- PO/VMI program support (where applicable)
- Vendor scorecards and performance tracking
Transportation management
- Ocean freight: FCL/LCL
- Air freight for time-critical lanes
- Cross‑border trucking, rail, and multimodal routing
- Carrier selection and lane strategy aligned to service level targets
Customs & trade compliance
- HS codes, origin documentation, and licenses where required
- DDP shipping coordination (scope-dependent)
- Duty optimization support based on available program options
Warehousing & fulfillment
- WMS-supported operations
- Cross‑dock, pick/pack, kitting, and cycle counts
- FEFO and lot tracking for controlled inventory programs
Last‑mile & reverse logistics
- Courier, parcel, and white‑glove options (as scoped)
- Returns processing and reverse flows to protect customer experience
How it works
- Baseline your network: lanes, suppliers, SKUs/commodities, volumes, and service commitments.
- Define the program scope: 4PL governance, control tower cadence, and SLAs/KPIs.
- Design the operating model: modes, consolidation rules, buffer strategy, and exception playbooks.
- Stand up execution: vendor onboarding, routing guides, documentation rules, and handoff procedures.
- Connect visibility: tracking, a document vault, and optional EDI/API links to ERP/WMS.
- Run and improve: weekly KPI reviews (OTIF, dwell, damage ratio, cost‑to‑serve) and lane optimization.
Service scope & options
You can engage the full end‑to‑end program or start with the modules that stabilize your biggest pain points.
- Control tower governance and planning cadence
- Vendor coordination and PO/VMI support
- Freight execution across modes with lane-level SLAs
- Customs & compliance workflow ownership
- Warehousing/fulfillment + inventory rotation rules (FEFO/lot)
- Last‑mile delivery and reverse logistics
Technology & visibility
Stay connected to shipments and inventory with tools that improve predictability and decision speed:
- IoT sensors and data loggers for location/temperature, with exception alerts and ETA predictions
- AI forecasting to right-size safety stock and reduce stockouts
- TMS/WMS/ERP integrations with EDI/API, plus a document vault for invoices, certificates, and related documents
- Blockchain audit trails on request for regulated goods and high‑value chains
- KPI dashboards (OTIF, dwell, damage ratio, cost‑to‑serve) shared on a weekly cadence
- Digital twin simulations to model scenarios, test contingencies, and optimize network performance before execution
Documentation & compliance
International moves depend on correct paperwork and repeatable processes. We support:
- HS classification, origin documentation, and licensing requirements where applicable
- Export/import documentation flows and audit-ready records
- Customs steps aligned to destination rules and service scope
- Document control through a digital vault to keep stakeholders aligned and reduce clearance friction
Transit time & scheduling
Lead time performance is driven by planning discipline and handoff timing—not just the mode. We align routing, capacity, and inventory buffers to your delivery targets, then manage exceptions proactively when conditions change (capacity swings, disruption, or supplier variability).
What affects supply chain management program cost?
- Program scope (control tower only vs full 4PL governance and execution)
- Number of suppliers, origins/destinations, and operational nodes
- Shipment volume, frequency, and mode mix (ocean/air/rail/road/multimodal)
- Customs complexity (HS codes, origin rules, licenses, and DDP scope where required)
- Warehousing footprint, storage days, and fulfillment intensity (pick/pack/kitting/cycle counts)
- Inventory controls (FEFO/lot tracking requirements and reporting cadence)
- Technology integration depth (TMS/WMS/ERP, EDI/API, and document workflows)
- Service levels and KPI expectations (OTIF targets, exception response windows, visibility needs)