Air Freight · Service enquiries
Door-to-Door Air Freight
Door-to-door air freight links collection and final delivery to a specific air-routing plan. Zenith Eclipse coordinates the included road, terminal and air stages so the receiving deadline is assessed against the complete movement, including release and delivery after the flight lands.
Scope and responsibilities
Service scope and requirements
The written offer defines collection, airport services, broker coordination and delivery inclusions. Duties, taxes and special receiving services are stated separately.
| Scope item | Requirement or agreed coverage |
|---|---|
| Collection window | Pickup address, goods readiness, loading access and dispatch contact |
| Airline tender | Travel to gateway, screening readiness and acceptance cutoff |
| Cargo profile | Piece weights, packed dimensions, handling needs and cargo classification |
| Flight plan | Proposed airline routing, connections and capacity confirmation status |
| Border interface | Exporter, importer of record, broker and document submission owner |
| Arrival handoff | Ground-handler availability notice and release prerequisites |
| Final delivery | Vehicle requirement, appointment, unloading party and receiving hours |
| Proof of delivery | Named recipient, receipt evidence and discrepancy reporting procedure |
Best-fit requirements
When to use this service
Appropriate for urgent components, commercial replenishment and eligible sensitive cargo requiring delivery to a factory or warehouse rather than an airport terminal.
Execution and deliverables
How the work is coordinated
Collection is planned backwards from the airline’s cargo cutoff, with time for the required handling steps. At destination, document readiness and receiver availability are checked before final trucking is committed. A faster flight may not produce earlier delivery if release or receiving hours prevent onward movement. Carrier acceptance, authority decisions and local operating capability govern the feasible schedule.
Prepare your enquiry
Send full collection and delivery addresses, cargo-ready time, required delivery time with time zone, commercial documents and detailed package data. Identify importer arrangements and any appointment, tail-lift, temperature or security requirement. Confirm whether split delivery is acceptable if only part of the shipment can move first.
Compare related options on our air freight services page.
Operating reference: IATA: Cargo Handling Manual and shipment handoffs.