These pages explain website information and business standards. They do not replace an accepted quotation, signed contract or applicable transport document. Transaction terms and mandatory law govern the relevant rights and obligations; nothing here removes a right that cannot lawfully be excluded.
Understand the business relationship
Commodity and logistics transactions should have an identifiable commercial purpose and accountable parties. We may request relevant company registration, representative authority, ownership or transaction information. The extent of a request depends on the circumstances and legal requirements, rather than a universal document checklist.
Payment transparency
Payment arrangements should be consistent with the agreed transaction and its documentation. Unexplained third-party payments, inconsistent beneficiaries, unusual refund requests or pressure to conceal the source of funds may require clarification. Do not send money until the beneficiary and instructions have been independently verified.
Records and privacy
Provide accurate information and explain discrepancies between commercial documents. Only send identity or financial evidence through an agreed channel after confirming the request is genuine. Avoid sharing full banking credentials or unnecessary personal documents. Our Privacy policy explains how relevant information may be handled.
Scope of this notice
This notice describes business risk expectations; it does not represent Zenith Eclipse as a bank, payment institution or financial regulator. A transaction may need further assessment where concerns remain. Applicable legal reporting duties depend on the relevant entity and circumstances.
Contact for this topic
Include the page title and enough detail to help us direct your request. Do not include passwords, banking credentials or unnecessary personal documents.
compliance@zenitheclipse.comEmail our team