These pages explain website information and business standards. They do not replace an accepted quotation, signed contract or applicable transport document. Transaction terms and mandatory law govern the relevant rights and obligations; nothing here removes a right that cannot lawfully be excluded.
Share only what is needed
Use verified contacts and agreed channels for business documents. Do not send passwords, one-time codes or banking credentials through email, forms or the voice assistant. Confirm unusual requests independently, particularly when they involve payment changes, identity documents or access to an account.
Report a security concern
Tell us about suspected website vulnerabilities, impersonation, unauthorized access or accidental disclosure connected with our services. Include the affected URL or message, approximate time, a clear description and non-sensitive evidence. Avoid sending other people's personal information or copies of data beyond what is necessary.
Responsible handling
A reporting channel is not permission to probe systems, bypass controls, access another person's data or disrupt services. If you encounter a weakness, stop before causing harm and report what you observed. Further investigation requires appropriate authorization and a clearly agreed scope.
Urgency and follow-up
Contact your bank immediately for suspected payment fraud and relevant authorities for immediate threats. Website messages are not continuously monitored emergency channels. Security reporting does not create a reward or testing agreement. Information may need to be shared with relevant service providers or authorities to address the concern.
Contact for this topic
Include the page title and enough detail to help us direct your request. Do not include passwords, banking credentials or unnecessary personal documents.
security@zenitheclipse.comEmail our team