These pages explain website information and business standards. They do not replace an accepted quotation, signed contract or applicable transport document. Transaction terms and mandatory law govern the relevant rights and obligations; nothing here removes a right that cannot lawfully be excluded.
Agree the scope in writing
Website information and enquiry acknowledgments do not confirm an order or booking. The transaction documents should identify the parties, product or service, specification, quantity, packing, relevant documents and acceptance process. Clarify any discrepancy between a quotation, purchase order and contract before proceeding.
Price and payment
Confirm currency, unit and total price, quotation validity, payment milestones, taxes, bank charges and included or excluded costs. Freight arrangements may involve separately specified carrier, terminal, storage or other charges. Use the Payment security guidance whenever checking original or changed banking instructions.
Delivery and responsibilities
For goods sales, state the agreed Incoterms® rule, edition and precise named place where relevant. Address ownership separately from delivery risk. Logistics documents should explain the booked scope, cargo information, handling requirements, timing and applicable provider terms. Insurance coverage requires explicit confirmation.
Changes and remedies
Inspection, claims, cancellation, force majeure, liability, governing law and dispute procedures belong in the applicable agreement. This overview does not impose new deadlines, charges or remedies on an existing transaction. Schedules and availability remain subject to the specific written commitments and mandatory law.
Contact for this topic
Include the page title and enough detail to help us direct your request. Do not include passwords, banking credentials or unnecessary personal documents.
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